How would you describe your library’s staff culture? Would you use words like indifferent, unfriendly, or even hostile? With so much work to do and fewer staff members to do it, many libraries face challenges when it comes to information sharing. It’s easy for managers to miss what’s going on outside of their own departments and for front line staff to feel unrecognized for their accomplishments. This can create divides and resentment, which can destroy a library’s culture.
But it doesn’t have to be this way.
In this lightning talk, the presenter will share how she sought to break down her library’s siloed culture by creating a Shining Star program. This inexpensive initiative rewards staff members not only for their going above and beyond, but also for recognizing the great work done by their colleagues. This session will begin with the audience sharing some of the cultural challenges that they face and then the presenter will discuss how she successfully developed and implemented this Shining Star program at her library.