Code of Conduct


The Association for Library Collections and Technical Services (ALCTS), the Library and Information Technology Association (LITA), and the Library Leadership & Management Association (LLAMA) holds professional conferences and meetings such as the Exchange  to enable its members to receive continuing education, build professional networks, and discover new products and services for professional use. To provide all participants – members and other attendees, speakers, staff and volunteers – the opportunity to benefit from the event, ALCTS, LITA, and LLAMA, as divisions of the American Library Association (ALA), are committed to providing a harassment-free environment for everyone, regardless of gender, sexual orientation, gender identity, gender expression, disability, physical appearance, ethnicity, religion or other group identity.

As association and as a division of ALA, ALCTS, LITA, and LLAMA are strongly committed to equity, diversity, inclusion and the free expression of ideas. These values have been repeatedly delineated in ALA policy (for instance: Policy A.1.4 – Core Organizational Values; Policy B.1.1 – Core Values of Librarianship; Policy B.1.2 – Code of Professional Ethics). Taken cumulatively, the values and beliefs delineated within ALA policy describe conduct based on a firm belief in the value of civil discourse and the free exploration of competing ideas and concepts – with a fundamental respect for the rights, dignity and value of all persons.

Within the context of ALA policy and the professional practices of librarianship, critical examination of beliefs and viewpoints does not, by itself, constitute hostile conduct or harassment. Similarly, use of sexual imagery or language in the context of a professional discussion might not constitute hostile conduct or harassment.
ALCTS, LITA, and LLAMA seek to provide a conference environment in which diverse participants may learn, network and enjoy the company of colleagues in an environment of mutual human respect. We recognize a shared responsibility to create and hold that environment for the benefit of all. Some behaviors are, therefore, specifically prohibited:

  • Harassment or intimidation based on race, religion, language, gender, sexual orientation, gender identity, gender expression, disability, appearance or other group status.
  • Sexual harassment or intimidation, including unwelcome sexual attention or stalking (physical or virtual).
  • Yelling at or threatening speakers (verbally or physically).

Speakers are asked to frame discussions as openly and inclusively as possible and to be aware of how language or images may be perceived by others. Participants may exercise their option to leave a session or a conversation.

All participants are expected to observe these rules and behaviors in all Exchange venues, including the Exchange website and forums, during the livestream sessions, and any social media venues affiliated with the Exchange. Participants asked to stop a hostile or harassing behavior are expected to comply immediately. Exchange participants seek to learn, network and have fun. Please do so responsibly and with respect for the right of others to do likewise.

Please contact division staff or Exchange organizers if you believe you have been harassed or that a harassment problem exists. All such reports will be directed immediately to the appropriate Executive Director, who will determine and carry out the appropriate course of action, and who may consult with and engage other ALA staff, leaders and legal counsel as appropriate. Local law enforcement may be involved, as appropriate based on the specific circumstances. A follow-up report will be made to individuals who report being harassed.

Report incidents of any sort to the ALCTS Interim Executive Director and LLAMA Executive Director, Kerry Ward, by contacting or (800) 545-2433, ext. 5036.