Session Description
Libraries strive to welcome all members of their communities, but many fall short of their desire to truly reflect the diversity of the communities they serve. The work of diversity and inclusion requires deeper engagement than offering a few programs coinciding with special holidays and similar initiatives. This program will draw on the principles of Culturally Responsive Teaching — a pedagogical framework gaining traction in academic library instruction departments — to inspire librarians to transform how we provide library public services, such as access services, reference, and community outreach. The session will introduce key principles of cultural responsiveness, guide participants through self-reflection exercises, and encourage collaborative development of practices for building inclusive public services.
Presenter(s)
Sarah Copeland, Director, Desks and Patron Experience, University of Tennessee at Chattanooga

Chapel Cowden, Health and Science Instruction Librarian, University of Tennessee at Chattanooga

Lu Gao, Student, SUNY Albany

Chat Transcripts
Chat transcripts are included as part of the recording.